Dimensions Fulfilment is dedicated to providing end-to-end marketing and fulfilment services throughout the United Kingdom and beyond. Using the latest technology, we ensure our clients receive accurate and transparent control over their fulfilment services.
We were founded 30 years ago, and we began our business through Direct Mail campaigns for businesses throughout the United Kingdom. As time went on and technology evolved, we shifted our focus towards e-commerce fulfilment and marketing solutions.
We work with some of the UK’s most well-established brands over multiple sectors and have two separate warehouses where we store and package products.
We offer a range of tailored services for companies of every size: from start-ups to well-established businesses, our team strives to help your company achieve their goals and help them every step of the way.
If your company could benefit from working with a passionate and experienced fulfilment team, get in touch today!
99.8%
Order Accuracy Rate
100+
Staff Members
80+
Satisfied Customers
1 mil +
Orders Shipped per Year
OUR CLIENTS
Distributing your product is an essential part of any E-Commerce business. Using a fulfilment company like Dimensions lets you optimise the time and cost of this process, giving you the space you need to focus on growing your business.
We are experts in this field, and by partnering with us, you make the shipping process hassle-free, improving the experience of your customers and allowing you to meet their demands year-round.
E-Commerce Fulfilment
Packaging
& Kitting
Whether it’s for a one-off order or as a reoccurring service, our packaging service is completely bespoke, meaning we pack your products to the exact specifications of your company and your customers.
We have options for various types of packaging, from our basic packaging to eco-friendly and branded packaging. We also offer gift and personalised packaging. We can also pick and pack your products together to create subscription boxes, gift boxes, influencer packages and more.
As your e-commerce fulfilment partner, we offer various marketing solutions and work closely with you to build your brand. These can range from bespoke mailings and point-of-sale distribution, kitting and bespoke packaging, new product launches, influencer boxes or whatever unique marketing idea you may have.
Marketing Solutions
INDUSTRIES WE WORK IN
Food & Drink
Retail
Beauty
Public Sector
Technology
B2B
Alcohol
OUR PROCESS
Goods In
We receive your product from the supplier, check the quantity and report any discrepancies.
Storage and Inventory Control
We securely store your products until they’re ready to be delivered, and capture barcodes, images, weights, and dimensions of all the items.
Picking and Packing
We receive orders for your product via sales channels and website integration, then have our experts pick them using automated technology and pack them to the client’s specification. The packaging we use is plain, but we also have options for eco-friendly, branded, personalised and gift boxes.
Dispatch
We'll use our trusted courier partners including Royal Mail, Evri, Parcelforce, DHL, UPS and more to ship your product throughout the UK, EU and Rest of the world. We will design a courier service that best meets your needs. Including ‘Seller fulfilled’ Amazon Prime and ‘Fulfilled by Amazon’.
Returns Management
If a customer wishes to return a product we deliver, we provide a seamless returns process and ensure the goods end up back in our warehouse, where we’ll inspect the quality before replacing it in the stock or notifying you if it's damaged.
HAPPY CUSTOMERS
"Dimensions have been working with Orb, delivering fulfilment and distribution services for over 15 years. The team at Dimensions are always on hand to provide professional, knowledgeable, and dedicated service that makes them an invaluable partner in our operations and an integral part of our supply chain. We highly recommend their services to any company seeking reliable, efficient, and customer-focused warehousing solutions."
Orb Group
Mary Jeffrey
Group Account Director
"Over the last eighteen months we have developed a tremendous working partnership with Dimensions – we have a number of varying requirements requiring agility and flexibility to deliver and the Dimensions team are always professional, collaborative and innovative in coming up with solutions to our needs, often at short notice; they are a key partner in delivering our customer experience objectives."
Ian Macleod Distillers
Mark Ross
Commercial Digital and Support Director
"Shot Scope currently works with four fulfilment companies around the world. Dimensions sets the standard: they understand our business and are fast to react and work with us to resolve any problems. I have full confidence in the team at Dimensions, and have recommended their services to multiple companies throughout the 7 years that we have worked together."
Shotscope
Gavin Dear
Chief Commercial Officer